Kress
Associates provides technical support for all products
we sell, as well as the systems in which they are utilized. We
have the knowledge and information you need. Whether you are a
contractor, engineer, end user, or wholesale distributor, we will
provide you the best support we can offer.
Kress Associates assists engineers,
wholesale distributors, and contractors with design, and engineering,
and installation of systems using any of our products. Our broad
technical knowledge and experience allows us to integrate entire
HVAC and plumbing systems. We have three engineers on staff, as
well as all the manufacturers' personnel to assist you. There
is no challenge we can't tackle!
Here are just some of the engineering and design services we
provide:
Radiant Design and Installation Assistance
Standard fees for Radiant Design and Installation Services are
described in our Radiant Design
and Installation Services document.
For Design Assistance, contact us.
Start-up Services
Start-up supervision is usually included with all products we
sell. Our philosophy is to ensure proper installation from the
beginning in order to minimize installation and operation related
problems later. Kress Associates
prefers that the installing contractor actually start-up the equipment,
however, sometimes third-party start-up service contractors are
used. We will be happy to recommend or coordinate a start-up service
contractor for your project. Standard fees for start-up services
are described in our Start-Up Services
document. In some cases, an additional charge is required for
additional training or services rendered.
For Start-Up Services, contact us.
Troubleshooting
We can also help trouble-shoot equipment and system problems.
Usually we can help solve your problem over the phone! We also
have several trouble-shooting guides, as well as access to factory
service personnel.
For Trouble-Shooting equipment and/or systems, contact
us.
